Heather Ross enters her third year at the helm of Lelsey Softball Program, and second as the Assistant Director of Athletics/Sports Information.  She was named the head softball coach in July of 2016, and then named the Assistant Director of Athletics/Sports Information in August of 2017.

The Lynx captured the NECC Conference Championship under Ross's leadership in her first year with the program, and seventh overall.  They finished the 2017 season with a 15-3 conference record and 22-19 record overall. The Lynx lead the All Conference Awards claiming 6 out of 11 First Team Awards and 1 on the Second Team.  Senior Mekenzi Golden was named to the All-Region Second team.  The 2018 squad captured the Regular Season Crown with a 14-2 conference record.

Ross came to Lesley after spending three seasons as an Assistant Coach at UMass Lowell.  Ross joined her alma mater in August of 2013 during UMass Lowell’s inaugural Division 1 season in the America East Conference where she played a crucial role in helping the student-athletes transition during this elevation period. On the field she managed the infield and worked with the hitters, and recruited nationally, lead community services initiatives, and directed camps off the field.

Prior to returning to UMass Lowell, Ross was an assistant coach at Emmanuel College for two seasons. She served as the Saints’ hitting, infield and catching coach. Ross also is at the helm of the Nor'Easters Softball Program, where over the course of 4 years has built a program from the ground up known as the developmental powerhouse of the Greater Merrimack Valley.  She currently has 70 players in her program representing teams 10-18u

During her playing career as a River Hawk, Ross helped lead her team to the NE-10 Tournament Championship as a freshman and to the NCAA Tournament East Region semifinal. She led the River Hawks to appearances in the NE-10 Tournament all four years of her career.  In her senior year, Ross was ranked atop the NE-10 leaders in double plays, put outs, chances, at bats, doubles, triples, RBI's, and total bases. Ross excelled in the classroom at UML as well. She was named to the NE-10 conference Commissioner's Honor Roll for four consecutive semesters and was tabbed as one of the 2011 Scholar Athlete recipients for Academic and Athletic achievement. Ross graduated from UMass Lowell ranked among the program's top ten in career leaders for games played, doubles, home runs, total bases, and tied the single season win record with her 2011 team.

The Waltham, Mass. native graduated from UMass Lowell in 2011 with a Bachelor of Liberal Arts Degree and in 2013 with a Master of Arts Degree in Social and Economic Development.